Frequently Asked Questions
Here we’ve gathered answers to common questions about bookings, bikes, accessories, and anything else you might wonder about before renting from us.
Hur hyr jag en elektrisk lådcykel från kullbajk.se?
Visit our website and follow the instructions. Your booking is valid only once payment has been completed. Bookings can be made until 8:00 PM the day before your rental. For same-day bookings, please give us a call. Book here!
Vad händer efter att jag har bokat en cykel?
You will first receive a booking confirmation. The day before your rental, you’ll get an email with full instructions on how to collect your bike.
Var kan jag hämta cyklarna?
Our base is located at Måarpsvägen 71, and we also offer pickup locations at Höganäs Harbour and First Camp Mölle. Helmets, extra battery rentals, and battery chargers can only be collected at our base on Måarpsvägen 71. Helmets in pre-selected sizes can be picked up at any location.
How do I collcet the bike?
You will receive an email with detailed pickup instructions. There is no staff on site, but the instructions will tell you which number your bike has and how to access the lock key. A separate key for the battery compartment is also included.
Hur fungerar återlämning?
Please return the bike to the same location where you picked it up, no later than 10 PM unless otherwise agreed. Don’t forget to lock the bike.
Can I rent bikes for multiple days?
Yes, contact us via email and we will help you.